Installation Technician

Employment Type:  Full-Time

POSITION SUMMARY: The Installation Technician performs tasks relating to repairs/installation of plumbing, drain cleaning, for residential customers and is responsible for maintaining customer health, safety and satisfaction.

PRIMARY RESPONSIBILITIES:

  • Install and service water heater replacements, water heater installations, water service piping, home plumbing repair, bathroom remodels, kitchen remodels, sewer repairs and sewer replacements.
  • Apply all codes to installations, repairs and maintenance.
  • Maintain accurate documentation of installation calls and time management.
  • Submit all complete paperwork in an accurate and timely manner.
  • Maintain properly clean and stocked service vehicle.
  • Attend weekly departmental meetings and trainin
  • Participate in periodic inventory and truck inspections.
  • Maintain tools and machinery in good condition and use all tools in a safety conscious manner.
  • Explains each service performed to the client each time a maintenance or repair is completed and ensures complete customer satisfaction.
  • Documents Price Book task codes on all invoices for each diagnostic, repair, and installation performed.
  • Documents Part Sheets listing, corresponding job numbers and parts used on each job and turns in to the office DAILY
  • Debriefs with dispatch after completion of every job
  • Calls in for PO numbers for any materials picked up at suppliers
    and provides cost before and after taxes to ensure accuracy.
  • Turns in all parts receipts/packing slips daily and has corresponding job numbers written on them
  • Maximizes lead opportunities based on company’s business plan.
  • Participate in all company sponsored training classes
  • Maintain a professional image at all times by
  • Wearing only company approved and provided BFP apparel.
  • Following safety policies and procedures
  • Abiding by ALL BFP standards of performance and code of ethics
  • Maintaining a courteous demeanor with all customers and associates.
  • Maintains company vehicle, ensuring cleanliness and organization, both inside and out.
  • Respecting the customer’s property.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Must have a minimum of 3 years of verifiable plumbing experience in a residential service and maintenance operation.
  • Knowledge of plumbing field concepts, practices, best practices, procedures, tools, and equipment.
  • Valid driver’s license and a clean driving record.

EDUCATIONAL/CERTIFICATION REQUIREMENTS:

  • GED or High School Diploma.

PREFERRED QUALIFICATIONS:

  • Re-piping experience
  • CPVC knowledge
  • PVC DWV knowledge

ENVIRONMENTAL CONDITIONS:

  • Field service environment.
  • Extreme weather conditions.
  • Extended work hours to include day and/or evening shifts.
  • Local travel.

PHYSICAL REQUIREMENTS:

  • Ability to work under stressful conditions and may be exposed to verbal and/or physical confrontations.
  • Must be able to work extended hours, nights or weekends.
  • Ability to stand, walk, and climb ladders and stairs
  • Ability to climb, balance, stoop, kneel, crouch, and/or crawl.
  • Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
  • Work assignments may be performed with or without reasonable accommodation to a known disability.
  • Must be able to lift 75 lbs.

Job Application

  • Experience

    Please list the last three positions held.
  • Skills

    Please list technical skills, clerical skills, trade skills, etc., relevant to this position. Include relevant computer systems and software packages of which you have a working knowledge and note your level of proficiency (basic, intermediate, expert)
  • How did you learn about this job opportunity?

  • References

    Provide us with up to 3 reference we can contact on your behalf
  • I agree to a drug screening at your company's expense

  • Upload Your Resume

    Please limit to these file extensions, .doc, .docx, .txt, .pdf, .rtf. Maximum file size is 5mb.
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