We Believe

Ben Franklin truck

The Things For Which We Stand:

Fairness: We believe in charging the same prices nights, weekends and holidays.

Punctuality: We believe in giving you a specific appointment window, and always arriving on time.

Accountability: “If there’s any delay, it’s YOU we pay!” Five dollars per minute we’re late.

Loyalty: We believe in putting employees FIRST, customers second, because we KNOW that happy employees make happy customers!

Heroism: We believe in emergency 24/7 service.

Empathy: We believe we should be available when it’s most convenient for the customer, not the other way around.

Comfort: We believe we are THE EXPERTS in old and new water heaters.

Health: We believe you should drink clean, safe water in your home.

Friendliness: We believe our employees are the friendliest and best-trained in the business.

Forethought: We believe in new (and future) tools and technology that make us faster and better.

Charity: We believe in supporting local charities because that MATTERS.

Family: We believe our team is like a second family.

Fellowship: We believe in taking more time on average with our customers, so we find out exactly what it is they want.

Value: We believe low-quality equipment or poor workmanship are NEVER a good value.

Life: We believe being comfortable and feeling happy almost always go together!

Goodness: We believe in doing things that make people SMILE.

Faithfulness: We believe in saying what we do, and doing what we say.

Mission: We believe we exist to help increase the comfort level of your home.

When YOU call with a plumbing need, this is what WE DO.

Our story is Unusual, our Guarantees Unmatched, our Reviews Resounding, our Team Members True, with Opportunity and Prosperity for all (and if you’re interested, a place perhaps for you)!